Posted by Joseph Lavoie on March 09, 2009 at 07:21:12:
In Reply to: Re: Getting Paid posted by Keith Smith on March 06, 2009 at 21:19:58:
Keith:
I think you're missing the point/question that he is asking. While he's asking for advice, he's asking for advice about how to handle an account that won't pay, not formulating a whole new business plan. By what has been said, this is more the exception than the norm; customer has decided that they won't pay for something that was designed and built for them. Think of it like this: I'm building you a house, I've built multiple houses for you before, so this is no different than before for me. So after I finish the house, you say "I don't want this and I'm not going to pay for it". Wow, that's not right. So in this case, the customer is not always right.
As for the point, I think that the best way to approach this is to speak to a lawyer, and ask what would be the best route to take on this one. Generally, by even consulting a lawyer, that might make the ex-client nervous enough to fulfill their payment duty.
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