Comet Anywhere Install/Update Error

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Posted by Jeff Cinelli on August 12, 2010 at 06:14:21:

We installed the latest version of Comet2010 (419). Today, remote users who attempted to connect using CometAnywhere had their clients automatically update, and were then greeted with an error message "C:\Program Files\Signature Systems, Inc\CometAnywhere\mfc42.dlx - file not found"

We tried running a clean Comet Anywhere installation from the downloads directory to no avail.

As a workaround, we have to go to the Comet2010 directory, run the 419 install on the CometAnywhere client, and change the folder to unzip to from c:\comet to C:\Program Files\Signature Systems, Inc\CometAnywhere. Doing this, we were abe to run Comet Anywhere.

Is there something else we can do to resolve this?

Thanks!

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