docmgr and HTML documents


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Posted by Marc Shevick on February 15, 2012 at 10:29:12:

Just set up an HTML archive spooler for a client. They are on the latest and greatest of comet. The document goes to the archive spooler just fine. When they double click on the document, it opens up in internet explorer 9 just fine. The problem is when they try to email the document from explorer 9 by clicking on File and SEND, the options to send the document are ghosted and they can not email the document. It works just fine on my computer (however I am using Explorer 8). Is there a step I am missing when setting up the document. And YES, they tell me they send and receive emails from this computer.


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