Re: DocMgr error

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Posted by Barbara Brazil on July 23, 2015 at 14:15:28:

In Reply to: DocMgr error posted by Grant Foraker on July 23, 2015 at 13:52:15:


The user selected 1 or more documents to be exported and specified that the originals should be deleted after the export. The error occurred after deleting the document file when trying to remove the record from the DocMgr archive. The key in the error message (sers\MOlso) is incorrect for such a record. It should have been the job number - something like 0000001060. I can't explain why this would happen. The key is part of the whole job name and normally it is extracted from there just fine.

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