Posted by Barbara Brazil on July 29, 2015 at 10:16:28:
In Reply to: Re: A concern arose about my upgrade to Comet/493 posted by Bob A on July 29, 2015 at 09:57:48:
You're sure you unzipped Comet2015Install493.exe without errors into \\Allsys2\data2\CometSW\ ? This log shows you're still running version 479. One thing that can prevent the release from installing is if there is a user still running Comet and their shortcut uses CosW.exe instead of Comet.exe. That's because they'd be executing the actual copies on the server, not their own copies in their temp folder. Is that possible? Check the update dates of the Comet executables in the CometSW folder. Comet.exe and Cos32.exe should have a date of 06/09/2015.
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