Posted by Justin Guerber on August 21, 2024 at 13:38:47: Uploaded files: 1
In Reply to: Opening PDF from docMgr posted by Yves Ste-Marie on August 19, 2024 at 07:07:21:
For anyone running across this problem, I may have found a workaround
So yes, looks like Adobe is aware of the issue and there are multiple support tickets open. Looks like they are saying the next update will have a fix.
Until then, I may have found a way around the issue. At least, it works on my system.
You'll have to do this for any computer that has the Comet PDF driver installed
If you go to the printer properties for Comet PDF
go to "Advanced tab" -> printing defaults
Then click the "Advanced" button
Under the "Document Options" option, there's a "Postscript Options" subset
Under "TrueType Font Download Option" select "Bitmap"
See the image for reference.
I'm not sure what this actually does for the PDF document, but it seems to work on our system.
Hope that helps!
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