Posted by Grant Foraker on August 31, 2005 at 10:23:29:
Since upgrading to 358, one of my customers has been getting periodic E30 (about 30 times in August) messages on a pair of printers. Sometimes they've gone a week without an E30. Both printers are at their sales counter being shared by a Win2K workstation (SalesL). Both printers are older, dot matrix set up as Generic Text and RAW. One has Invoice forms the other has Order forms. One is plugged into the parallel port and one is attached via a USB/Parallel adapter. The printers are not INOP to Windows and I can print the Windows Test Page.
SalesL is the primary PC at the sales counter and SalesR is the older, slower backup. Most of the E30's are from SalesL, but I have also seen the E30 from other workstations.
Both the Invoice and Order print programs open the printer, gather infomation (Order Number etc) and ACTIVATE the print overlay. The E30 happens in the print overlay. The printer seems to stay INOP until a line up print is done from the main program.
08/31/05 08:48:15 T28/P83 PRINT QERRLOG VSN: 05.05
ERRLOG COPYRIGHT SIGNATURE SYSTEMS 1987 - 2004 C2K5.358
08/31/05 08:16:40 P53 OP1 ERROR #: 30 DEVICE INOPERATIVE
VSN: 605.358 LUN: 1 FILE: LP3 . DIR:
KEY:
SYS FUNC: 13 FORMATTED WRITE
DOS FUNC: 3E CLOSE A FILE HANDLE
DOS ERR : 74
DOS HANDLE: 0002 PATH: \\CST11\LP3_ORDERS:RAW
NODE NAME : SALESL
USER ADDR :0123 0129 012F 0134 013C 018C 0190 0194 0198 0313 0317 031B 031E 0329
STACK ADDR:191B 1368 27CB 16AF 0031 0000 0000 0000 0000 0000 0000 0000 0000 0000