Posted by Grant Foraker on October 12, 2006 at 13:35:19:
From the October 2006 issue of WindowsITPro Magazine.
by Dan Sandifer
For Jim, Barbara and Brian and the rest of us.
The IT Guy's Eternal Plea
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To fix computer problems
Always call IT.
But gather first some info
Before you talk to me.
What steps were you performing
When the system crashed?
What other programs open?
What messages have flashed?
Are you the only one around
Who seems to be affected?
Or have your peers commenced to howlin'
"I've also been infected."
When all this data's in your hands
Nicely assembled and gathered,
Call me quick, speak true and bold,
And tell me what's the matter.
Don't be tryin' to guess
What calamity has befallen!
Just give me all the facts
When you come a-callin'.
I might ask you many questions
To find that little clue
That'll really help me out
And show me what to do.
Don't forget to tell the truth
In the data that you share.
Don't leave out a single fact
If blame you feel you bear.
The important thing is facts,
That truth be told by all,
If you cheat the truth or mislead me, hey,
My soultion can't help but fall.
Follow each and every step
As guided by IT.
The problem must be fixed posthaste,
On that we all agree.
And after I have solved your problem
No need to get all sappy.
Just go on with your daily work
And, don't forget, be happy!