Faxdriver problem with Comet2007 .385 & Server 7.05?


[ Follow Ups ] [ Post Followup ] [ Signature.net Forum ]

Posted by Jim Barbaruolo on November 21, 2007 at 11:38:23:

I upgraded a customer of ours yesterday from Comet 2006 .373 w/Comet Server 6.08 to Comet 2007 .385 & Server 7.05. I also installed the latest REL & UTL directories.

All seems to be fine but except a Fax confirmation program they run every day no longer runs. I am waiting for more info from them, but since they are in Holland I will have to wait since they are gone for the day. I can however connect remotely and the Faxdriver.exe (dated 7/26/2) and UniDrv.dll (dated 10/15/3) are still in the Comet root/startup directory. I believe these were installed with the CometFaxSupport.exe program last year when we installed Comet 2006.

Do they need to install a newer version of CometFaxSupport?

I recall a problem a year or so ago where we had the same problem at another account. If I remember correctly, that release of Comet.exe (don't remember which version) was not coping the Faxdriver.exe into the local workstation along with the other Comet executables. I thought I'd check this out, but I can't seem to find any trace of any Comet executable on the customers workstation (or mine for that matter). I know it is some temp folder somewhere, but where??. The CATEMP folder only contains the CAUPDVSN progam and the 2 Qdir files. Where does Comet.exe copy to the executables to?

Any help would be appreciated.

Jim Barbaruolo


Follow Ups:



Post a Followup

Name:
E-Mail:

Subject:

What is the name of the main Signature System's Product?

Comments:

Optional Link URL:
Link Title:
Optional Image URL:

You may attach up to 5 files to your followup (see below):






[ Follow Ups ] [ Post Followup ] [ Signature.net Forum ]