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Posted by Joe Forani on February 14, 2014 at 16:54:32: Uploaded files: 2

Having problems at a customer site with the CometPDF printer. One of the print jobs to CometPDF is the invoice program (BP) every day. It seems that randomly a few invoices generate a bad pdf. Attached is the Document archive showing a portion of an invoice run. On Feb. 14 there were 35 invoices in total and three of them generated bad pdfs. Attached is the error when attempting to open the pdf of invoice #462793. On Feb 12 there were 25 invoices and three errors. On Feb 13 there were 30 invoices and no errors. I know it is a small sample size but its the best I could do. What should I be looking at in trying to resolve this problem? These pdfs are emailed to customers and the bad ones go out too and it is not discovered until the customer calls to say they could not open the pdf. Big problem!!!!

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