Re: CFileSrv.exe CRASH - AGAIN

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Posted by Barbara Brazil on January 23, 2018 at 10:00:08:

In Reply to: CFileSrv.exe CRASH - AGAIN posted by Robert G Laurin on January 23, 2018 at 06:19:03:


CFileSrv crashes are not easy for us to track down. One thing you might do is check the Comet.log(s) for the time of the crash. This is much easier on a system with just a single CA host and multiple CA clients since there will be only 1 Comet log. Otherwise each client has its own. You can also look at the Windows Event log to see if anything else was going on outside of Comet at the time of the crash - maybe a virus scanner or backup program. Since these crashes don't happen often I wonder if it a resource problem. Do they routinely reboot that server or does it run for months and months? Keeping a log of the crash dates and times might help you correlate them with application processes that run at certain times, like month-end processing, etc. The CFileSrv log might help but you'd have to turn on the messages and once the crash happens the logging may stop if it was the main thread that stopped.

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