Re: Comet Fax issue win Win2003 server


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Posted by Brian Levantine on January 29, 2007 at 08:04:04:

In Reply to: Comet Fax issue win Win2003 server posted by Jim Barbaruolo on January 25, 2007 at 19:37:15:

Hi Jim. I google'd your problem and this is what I found. I don't have a Win2003 system to test with. Please let me know if this helps.

Problem
Windows Server 2003's default security settings will not allow FaxMan drivers to install as support for Kernel Mode Drivers is disallowed.

Symptom
After running FaxInstall o rthe ImageIt install utilility, users will notice that their printer is not added to the Windows Printer Collection and they will see the following error in the xinstall.log:

Error: AddPrinter Failed: Err=1930

This windows error translates into:
//
// MessageId: ERROR_KM_DRIVER_BLOCKED
//
// MessageText:
//
// The printer driver is not compatible with a policy enabled on your computer
//
#define ERROR_KM_DRIVER_BLOCKED 1930L

Resolution
To enable support for Kernel Mode Drivers:

Open Group Policy ( Start->Run: gpedit.msc ]
Under Local Computer Policy, double-click Computer Configuration.
Double-click Administrative Templates, and then double-click Printers.
Right-click "Disallow installation of printers using kernel mode drivers", and then click Properties.
On the Setting tab, click DISABLED, and then click OK.

Running faxinstall or the ImageIt Install now will result in the printer being added to the Windows Printer Collection.





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