Posted by Robert G Laurin on September 13, 2023 at 11:14:08:
In Reply to: Comet lost connection and freeze posted by Robert G Laurin on August 09, 2023 at 14:20:52:
This situation is getting ridiculous...
I not have multiple computers which are losing connection and freezing with an error 61 while doing a 61
This a drop connection from the server. It is now happening on 2 Windows 7 and Windows 10 computers. This should NOT happen. It is happening many times while they are working.
They run overnight process that will run for 4-8 hours. There was a few days in a row where it did not complete and they couldn't ship anything.
There's also a 24/7 process that runs and pause for 3 minutes between runs. This is a vital process and should never be stopped.
Since Comet is totally frozen, there are no logs on local machine.
From the server log:
Sep 13 13:09:12 [system]: Logout orphan [+COMET07]
Sep 13 13:09:12 [system]: CFAM User:779 Disconnected (+remote)
Sep 13 13:09:12 [system]: Logout orphan [+&COMET07]
Sep 13 13:09:12 [system]: EDT: Deleting QDIRcache
Sep 13 13:09:12 [system]: TST: Deleting QDIRcache
Sep 13 13:09:12 [system]: CFAM User:77a Disconnected (+remote)
This requires attention, can't keep operating like this.
Each file can be a maximum of 1MB in length Uploaded files will be purged from the server on a regular basis.