DocMgr glitch


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Posted by Grant Foraker on March 21, 2012 at 11:22:05:

Yesterday, via CometAnywhere I printed two PDF's to a customer's DocMgr archive. I review the reports and deleted the documents by clicking the red "X". The "Do you mean it" dialog came up and I clicked "OK" without reading the fine print. Instead of the Delete MSGBOX I got the "Delete All" MSBOX. The entire Archive cleared. Oh poop!

Thinking I had inadvertently clicked "Delete All", I added new documents to the archive, selected one, and clicked the red "X". Again the "Delete All" MSGBOX came up. I cancelled.

This morning, after powering up my Win7 PC, I tried again, and got the same results. I tried from my Vista PC and the red "X" worked. I taked to the customer's IT guy and he tried from the CAW host, and from his CAW (XP), and the red "X" worked properly. He was going to try a Win7 workstation but hasn't gotten back to me.

He restarted Comet on the host but the problem persists.

Strangely, right clicking on a document and selecting Delete correctly brings up the "Delete" MSGBOX.

I'll see if I can get him to reboot the CAW Host tomorrow morning.

The customer is on Comet16.456, REL 12.02, and UTL 12.01. My Win7 was upgraded to the lastest earlier yesterday.


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