May have a breakthrough on Comet disconnects...>


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Posted by Tom Fulton on January 09, 2014 at 08:20:42:

Operations Manager called to say that he had a hunch that has panned out. This end-user may set the record for number of legacy report generator programs, many hundreds of programs exist. It turns out that multiple report generator programs are being run with output being sent out into the field. These reports are being run at the times when the batches of Error 61s are being reported. As a test, they held off on running the reports this morning and nobody reported an Error 61. So this appears to be something being overwhelmed with the volume of *Reports being run all at once.


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