Re: Need help ASAP finding where Spool files have disappeared to when Wrong Spoo


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Posted by Grant Foraker on July 02, 2015 at 06:56:41:

In Reply to: Need help ASAP finding where Spool files have disappeared to when Wrong Spooler posted by Bob A on July 02, 2015 at 06:02:32:

Imagine you're the candy maker behind the wall. And, you're relying on Lucy and Ethel to get the candy wrapped and in the box :) Where indeed.

Have you looked in the work area used by "Comet PDF" (the space in the middle was an awful choice) at each workstation? I noticed that you used "Comet-PDF" as the driver name. I try to stick to the official name and direct the work area to a folder on the local PC (C:\COMETPDF).

I have a customer who uses "COMET-DocMgr" as the driver name. Between him and his assistant they have a 80% success rate on new Comet/PC user setup.


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